Our esteemed client is a prominent iGaming service provider boasting a decade of experience in the industry. They are currently in search of a Customer Support Representative to join their dynamic team in Larnaca or Limassol.
Responsibilities:
- Dealing directly with clients queries over chat system and e-mail
- Answering clients requests
- Promoting products and services to clients
- Optimize customers satisfaction
- Interacting with other departments as necessary to meet clients needs
- Maintaining professionalism in all instances
Requirements:
- Able to work 24/7 shifts on rotation; (08.00 -16.00, 16.00 – 00.00, 00.00 – 08.00)
- Experience preferred, but not mandatory
- Excellent command of the English language
- Attention to detail and quality of work
- Computer literate and proficient user of Excel
- European citizenship
While working with them enjoy these perks:
- 21 days Annual Leave
- Medical Health Insurance
- Complimentary lunch
- Team Building Activities
- Monetary voucher on Birthdays and other occasions
- Employee Discount card
- Referral Bonus
- Paid Training
- Unlimited daily snacks and beverages
- Opportunities for career development
For more information or to apply for the above opportunity, please email Margarita Savva: margarita.savva@emeraldzebra.cy
