Our client is one of the most reputable and well-established Group of Companies offering Financial Services in the FinTech sector.
They are seeking to recruit a Customer Support Representative (Japanese) with experience in the Forex Industry.
Responsibilities:
- Provide customer service in professional manner to our Japanese clients
- Develop friendly and constructive relationships with clients to increase the customer satisfaction
- Identify the issues and take swift, necessary actions to solve them
- Handle multiple tasks simultaneously
- In addition to the above duties, the employee may from time to time be required to undertake additional or other duties
Requirements:
- Previous experience in a similar position
- Native/ Fluent in Japanese and English with excellent written and verbal communication skills
- Good communication and monitoring skills
- Strong sense of professionalism, organisational and analytical skills
- Self-learner and highly motivated individual
- Willingness to do morning, afternoon and night shifts on a weekly basis
- Should be based in Cyprus or in other EU countries
Benefits:
- Corporate fund scheme
- Discretionary yearly bonus based on company’s and personal performance
- Discount benefit card
- Friday Lunch and daily snacks and beverages at the office
- Yearly Training Budget Udemy membership per department
- Training opportunities for growth and personal development
- Paid 25 days holidays per year
- Work permit and relocation to Cyprus
To apply for this unique job opportunity, please send your CV via email to marie.pavlou@emeraldzebra.cy
