Japanese Customer Support Representative

Our client is one of the most reputable and well-established Group of Companies offering Financial Services in the FinTech sector.

They are seeking to recruit a Customer Support Representative (Japanese) with experience in the Forex Industry.


  • Provide customer service in professional manner to our Japanese clients
  • Develop friendly and constructive relationships with clients to increase the customer satisfaction
  • Identify the issues and take swift, necessary actions to solve them
  • Handle multiple tasks simultaneously
  • In addition to the above duties, the employee may from time to time be required to undertake additional or other duties


  • Previous experience in a similar position
  • Native/ Fluent in Japanese and English with excellent written and verbal communication skills
  • Good communication and monitoring skills
  • Strong sense of professionalism, organisational and analytical skills
  • Self-learner and highly motivated individual
  • Willingness to do morning, afternoon and night shifts on a weekly basis
  • Should be based in Cyprus or in other EU countries


  • Corporate fund scheme
  • Discretionary yearly bonus based on company’s and personal performance
  • Discount benefit card
  • Friday Lunch and daily snacks and beverages at the office
  • Yearly Training Budget Udemy membership per department
  • Training opportunities for growth and personal development
  • Paid 25 days holidays per year
  • Work permit and relocation to Cyprus

To apply for this unique job opportunity, please send your CV via email to marie.pavlou@emeraldzebra.cy

Job summary


Similar Jobs