Our client is a pioneering Information and Communication Technologies company that is one of the largest Cisco partners in Cyprus. They are currently seeking a skilled Data Center/Facility Engineer to be based in Larnaca.
The successful candidate will be building, managing, supporting and optimizing critical facility infrastructure and operations that are fundamental to maintain the resiliency and availability of the company’s data centers.
Duties / Responsibilities:
Management/monitoring systems
- Install, configure and maintain the data centers management, monitoring and alerting systems (DCIM, SNMP, Modbus)
- Verify the accuracy of data presented in the company’s infrastructure management/monitoring systems and troubleshoot all elements of the controls system, including field devices, controllers, network components and software systems as necessary to resolve data quality issues
- Utilize site management and monitoring systems to identify, recommend and implement operational efficiency improvements and eliminate potential problems
- Update systems configuration in response to infrastructure equipment additions, moves, changes or deletions
- Develop data dashboards and reports for internal and external users
Maintenance
- Plan and perform preventive and corrective maintenance of sites infrastructure including generators, UPSs, battery systems, cooling equipment, etc.
- Ensure, through testing where applicable, the suitability of components or action plans for deployments
- Manage and provide assistance to 3rd party contractors/vendors during critical maintenance and engineering activities including the deployment and commissioning of new infrastructure and systems
Incidents/Alarms
- Perform site inspections and monitor the building and datacenter alarms
- Respond to emergency incidents, troubleshoot problems and escalate to upper tier, always respecting the companys SLAs
- Maintain accurate records, document all incidents/problems and prepare reports
New Installs & Support
- Install, test, label and document new circuits including patch frames, fiber runner/cable trays and pre-terminated cabling work
- Install, test, label and document new LV equipment such as busbar tap-off units, PDUs and ATSs
- Perform infrastructure audit duties, record validation and housekeeping work
- Provide capacity planning and support for new service provisioning, equipment moves, additions, changes and deletions
Other
- Subject matter expert with the diverse systems (mechanical/cooling, power and IT) present in a data center, able to identify and understand underlying issues in such an interdisciplinary environment, differentiating key elements from the irrelevant or trivial
- Interact with internal and external teams, including vendors/suppliers and consultants, on projects, policies and procedures
- Utilize and enforce a safe working practices and exhibit quality workmanship on all work
- Acquire knowledge by expanding experience with systems, vendor training, participation in industry groups or meetings and shadowing others
- Provide training and mentor new or junior team members
Qualifications / Experience Required:
- University/college degree in Computer Science, Electrical Engineering, Mechanical Engineering or other relevant subject
- At least 3 years of working experience in a similar position, ideally in a data center, telecoms operator or other critical environment
- Comprehensive knowledge of electrical and mechanical topologies commonly found in data centers and their components (generators, UPSs, PDUs, ATSs, CCUs, Chillers, etc.) as well as fire safety systems
- Experience working with DCIM, Modbus and SNMP monitoring and control systems (incl. BMS); APC/SE StruxureWare or EcoStruxure, Zabbix and Grafana will be preferred
- Good knowledge of design software such as MS Visio and AutoCAD
- Data center certifications from Uptime Institute, CNet, EPI, DCPro, IDCA or similar will be considered an advantage
Personal characteristics and other skills required:
- Good interpersonal and communicational skills in English, both verbal and written with emphasis on technical writing and reporting
- Hard and efficient worker, able to deliver under pressure in a multitasking, interdisciplinary and fast-paced environment without compromising timelines, quality of work and service levels
- Dependability and commitment
- Strong analytical thinking and excellent problem solving/troubleshooting capabilities
Info/Benefits:
- Salary range, depending on experience: 24K to 30K Gross/Year.
- Annual bonus, based on personal and corporate targets
- Working hours: Monday to Friday 9am to 6pm, Afternoon off on every second Friday
- A team that values innovation, customer satisfaction and employee growth
- Enjoy a collaborative and supportive work environment
For more information or to apply for the above opportunity, please email Margarita Savva: margarita.savva@emeraldzebra.cy
