Do you have experience in Customer Service? Are you looking for a new job opportunity to develop your career? In this role, you will be a part of the Customer Support team focusing on enhancing the client experience through offering high quality assistance and support.

We are on the lookout for Customer Success Officers who are fluent in German and English! As a Customer Success Officer you will assist customers with complaints and questions, provide customers with information about products and services, take orders, and process returns. You will be responsible to help customers understand the product and answer any questions about their trading positions. The role requires the ability to work rotational shifts.

As a Guest Relations Manager, your role would be to greet clients as they arrive, coordinate their check-ins to assigned rooms and informing them about the hotels facilities.You will also make sure our front-desk staff, including Receptionists and Concierges offer exceptional customer service and provide memorable hospitality experiences for their guests.If you have previous hospitality experience and are familiar with hotel procedures, like bookings, luggage collection, storage and check-in/check-out processes,…

As a Customer Success Manager, you will play a crucial role in ensuring that our client’s customers achieve their desired outcomes while maximising the value they receive from their products and services.This position focuses on building and maintaining strong relationships with key accounts, driving customer satisfaction, and fostering growth. Through strategic planning and collaboration with internal teams, you will guide customers through their journey, from onboarding and adoption to retention and expansi…

As a Customer Engagement Coordinator, your pivotal role will involve providing essential support to the customer success team.You will be responsible for efficiently managing operational tasks, enhancing customer engagement processes, and ensuring the seamless and successful delivery of our services to our valued clients.