Case Study: Dealing Operations Officer

The Challenge

A leading provider of financial trading technology with offices across Europe, the US, and Asia-Pacific was expanding their Nicosia Operations team. They needed a Dealing Operations Officer – a role bridging technical and business sides of trading.

The position offered full exposure to the trade lifecycle: monitoring trade flow, managing risk, working with liquidity providers, and handling client escalations.

The Search

We looked for candidates with at least one year of experience in FX or financial services. The ideal profile combined strong communication skills with the ability to prioritise under pressure and solve problems quickly.

Experience with single stocks, corporate actions, reconciliations, or settlements was a bonus.

The Solution

We identified a candidate from a brokerage operations background who was eager to deepen their understanding of the full trade lifecycle. Their structured approach and client-focused mindset made them a strong cultural fit.

The Outcome

The candidate completed comprehensive product training and is now managing reconciliations, liquidity provider relationships, and contributing to Operations projects. The hybrid arrangement (3 days office, Thursday/Friday remote) has supported work-life balance.

Hiring for trading operations in Cyprus? Contact Emerald Zebra