Are you an experienced Risk and Fraud professional looking to take the next step in your career? We have an exciting opportunity to join an industry-leading provider of turnkey gaming platform solutions as a Risk and Fraud Manager, based in Limassol.
Our client delivers comprehensive solutions across the online gaming industry — from casino and sportsbook platforms to CRM, licensing, player management, payment processing, and customer support — empowering operators to successfully build and scale their brands.
If you are a motivated and dynamic professional ready to make an impact in a fast-paced iGaming environment, we want to hear from you!
Responsibilities:
- Planning and implementing an overall risk management process
- Performing daily risk assessment activities that might affect the company
- Perform risk evaluation and adjust the criteria used according to the company’s evolving requirements, costs, etc.
- Prepare reports that quantify and establish the company’s risk levels
- Keep track at all times of all main and major topics that the department is dealing with daily (KYC, Chargebacks, Fraud Rings, etc)
- Provide support, guidance, assistance, and periodical training to the team members to keep them up to date with all procedures
- Manage the Risk Operations team on a professional and administrative level
- Supervise and monitor the work process of employees in the department
- Investigating, reporting and undertaking remedial action on suspicious account transactions to protect the business from financial loss
- Reviewing and processing all withdrawal requests
- Report to the Head of Operations
Requirements:
- Proven experience in Risk, Fraud, or Compliance roles, preferably within the iGaming industry
- Strong understanding of risk management processes, fraud prevention, and KYC procedures
- Experience handling chargebacks, fraud detection, and suspicious transaction investigations
- Previous experience in managing and leading teams
- Analytical mindset with the ability to assess risk and make data-driven decisions
- Ability to prepare reports and present risk insights to senior management
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Excellent communication and interpersonal skills
- High level of integrity and attention to detail
- Ability to train, mentor, and support team members
- Proficiency in Microsoft Office tools (especially Excel) and relevant risk/fraud systems
Remuneration & Benefits:
- Competitive salary package based on experience
- Learning & Development Program with ongoing training opportunities
- 21 days of Paid Annual Leave
- Paid Sick Leave
- Private Medical Health Insurance
- Weekly complimentary lunch at the office
- Unlimited snacks, coffee, and beverages
- Employee discount program across a wide range of services including health & wellness, fitness, beauty, and dining
- Referral Bonus Program for successful candidate recommendations
- Birthday gift vouchers and celebration perks
- Team-building activities and company events
- Supportive, inclusive, and positive working environment