Emerald Zebra is delighted to be recruiting on behalf of a fast-growing global brokerage firm in Limassol, seeking a talented IT Support & System Administrator to join their ambitious team!
* Hiring locally only
About Our Client:
Our client is a dynamic and fast-growing global brokerage firm headquartered in Limassol, Cyprus. At the core of their success is the belief that great things happen when great people come together. They strive to ensure that their technology infrastructure functions seamlessly, empowering teams to perform at their highest potential.
As part of their continued expansion, they are looking to strengthen their IT team with a proactive and skilled IT Support & System Administrator. This role is vital to maintaining a secure, efficient and resilient IT environment across the organisation.
Key Responsibilities:
Hardware & Software Management
- Maintain and manage company IT assets including laptops, desktops, peripherals and network equipment.
- Track, document and update inventory of IT hardware and software assets.
- Configure and deploy hardware and software for new and existing employees, ensuring a smooth onboarding experience.
System Administration
- Manage domain services including user account setup, group policies and permission structures.
- Administer corporate email systems (e.g. Microsoft 365, Google Workspace), ensuring availability and security.
- Conduct regular backups and system updates to maintain data integrity and system performance.
CRM & Business Applications Support
- Provide administration and support for CRM platforms and other business-critical tools.
- Collaborate with internal teams to troubleshoot and resolve application-related issues.
IT Support
- Provide timely and professional support to internal users for technical issues involving hardware, software and network systems.
- Identify, diagnose and resolve incidents effectively, escalating where necessary.
- Educate and guide staff on best practices related to IT systems and cybersecurity.
Security & Compliance
- Ensure IT systems are compliant with internal policies and relevant regulatory requirements.
- Monitor and respond to potential security threats, implementing preventive measures as required.
- Documentation & Reporting
- Create and maintain comprehensive documentation including user manuals, IT policies and system configurations.
- Generate reports on IT operations, incident trends and inventory status.
Your Profile – Requirements:
Essential –
- Proven experience managing IT hardware, software and network infrastructure.
- Solid understanding of Windows domain services, Active Directory and Group Policy.
- Proficiency with Microsoft 365 or Google Workspace administration.
- Hands-on experience with CRM systems and enterprise applications.
- Strong troubleshooting and problem-solving skills.
- Excellent interpersonal and communication abilities.
- Bachelor’s degree in Information Technology, Computer Science or related field (or equivalent experience).
Desirable –
- Experience using ticketing systems for IT support (e.g. Jira, Zendesk).
- Knowledge of virtualisation platforms (e.g. VMware, Hyper-V).
- Basic understanding of cloud platforms such as AWS or Azure.
- Awareness of cybersecurity best practices and relevant tools.
- Professional certifications (e.g. CompTIA, Microsoft, Cisco) considered an asset.
What’s on Offer:
- Competitive salary package based on experience and qualifications. (Salary range: EUR 24,000 – 28,000 gross/year)
- Opportunities for professional growth and continuous learning.
- Performance-based bonus potential.
- Collaborative, inclusive and forward-thinking work culture.
- 22 days of annual leave.
- Comprehensive medical insurance from day one.
- Gym membership subsidy.
- Hybrid (working hours 9:00 am – 6:00 pm)
How to Apply:
If you are a hands-on IT professional that meets the above requirements, based in Cyprus and you are looking to make an impact in a fast-paced financial services environment, we’d love to hear from you. Please submit your CV to Emerald Zebra via the link!