Payment Operations Specialist

Do you have experience in Payment Operations or PSP Analysis and looking for a new job opportunity to develop your career?

Our client is seeking to recruit an analytical and detail-oriented Payment Operations Specialist to join their team. This role is vital for optimizing payment processes, ensuring regulatory compliance, and driving efficiency in the organizations payment systems.

Responsibilities:

  • Monitor and analyze approval rates across payment methods and track account balances to ensure optimal performance.
  • Leverage payment systems to improve deposit conversion rates.
  • Identify payment-related issues and collaborate with technical teams to resolve them effectively.
  • Provide insights and guidance to teams regarding decline reasons and alternative payment methods.
  • Conduct research, negotiate contracts, and onboard new payment providers to expand and enhance payment options.
  • Perform accurate settlement calculations to maintain financial accuracy.
  • Manage and implement changes required to meet compliance and regulatory standards.

Requirements:

  • Previous work experience in a similar role, ideally within the payments or financial operations sector.
  • Fluent in English, with excellent communication skills
  • Strong Excel skills and a solid analytical mindset.
  • Background in the gaming industry would be considered as advantage.
  • Must hold European citizenship.

Package and Benefits:

  • Salary depends on experience: 30K – 36K EUR Gross/ Year
  • Medical Insurance
  • Lunch in the office
  • Monetary vouchers for birthdays and special occasions.
  • Discount Card

Company Profile:

A leading iGaming service provider with over 10 years of industry expertise, known for fostering a positive, people-centered workplace culture.

For more information or to apply send your CV to Marie Pavlou: marie.pavlou@emeraldzebra.cy

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