Are you a fluent English speaker with strong communication skills and a proactive approach to player engagement? Join a well-established iGaming service provider in Limassol as a Player Relationship Officer, where you’ll connect with players, enhance their gaming experience, and ensure responsible gaming practices.
Your Profile:
- Fluent/Native English speaker
- Flexible to work a 5-day shift schedule (Monday to Sunday shifts of 08:00 to 16:00, 16:00 to 00:00 and 00:00 to 08:00)
- Experience in a similar role is preferred but not mandatory a gaming background is a strong advantage
- Computer literate
- Self-motivated with excellent interpersonal skills
- Strong communication and problem-solving abilities
- Must be eligible to work in the EU
Responsibilities:
- Applying responsible gaming procedures according to regulations
- Being vigilant while reviewing player accounts to ensure they are playing responsibly
- Applying RG regulations in a timely manner according to internal procedures
- Ensuring responsible gaming events are being handled
- Expanding players’ game play activity
- Proactively contacting potential players
- Initiating players interaction over chat, e-mail, and phone
Information & Benefits:
- Salary Range: 1500 to 1700 euro gross/month, plus monthly bonus
- Career growth opportunities within a thriving iGaming company
- Medical health insurance
- Complimentary daily lunch, snacks, and beverages
- Engaging team-building activities, birthday vouchers, and employee discounts
- A supportive and positive work environment that values its employees
If you’re looking for an exciting opportunity in the iGaming industry, apply today via Emerald zebra by sending your CV to Margarita Savva: margarita.savva@emeraldzebra.cy
