Our client is a leading financial institution based in Nicosia, Cyprus, looking for a highly motivated and detail-oriented individual to join their Operations team as an Exception Management Specialist. Apply now, we at Emerald Zebra are looking forward to hearing from you!
The Company:
A leading financial institution, providing clients access to over 50 dynamic markets worldwide. With operations spanning Central and Eastern Europe, Africa, the Middle East, and North America, the firm boasts one of the largest Frontier and EEMEA distribution and execution platforms in the world. It combines a deep local presence with global expertise across Equity and Debt Capital Markets, M&A, Global Markets, Research, and Prime Brokerage.
The Role:
As the Exception Management Specialist, you will be responsible for the following and report directly to the Head of Operations:
- Operate & Oversee Reconciliation Technology: ensure a fully reconciled internal system, encompassing cash, position, dividend, and interest reconciliations
- Collaborate with Middle Office and Corporate Action Teams: facilitate the accurate processing of trades, booking of corporate actions, availability of financial instruments data in the internal system, and ensure accurate security pricing
- Enhance Reconciliation Approaches: take part in operating and overseeing reconciliation technology to deliver a more effective and enhanced reconciliation approach
- Manage Client Funds Reconciliation: perform client funds reconciliation against the company’s external positions and clients’ accounts allocation
- Support Client Service and Compliance Teams: work closely with the Client Management and Compliance teams to provide necessary data for further investigation or sanction monitoring
- Resolve Back-Office Queries: manage and efficiently resolve back-office queries from clients or internal departments
- Drive Business Continuous Improvement: engage in continuous analysis and improvement of the processes to create efficiencies and increase productivity without compromising on quality
- Assist with Middle-Office Queries: provide support for trade booking and other middle-office queries
Your Profile:
You are an experienced Exception Management Specialist who is highly motivated and detail-oriented and meet the following requirements:
- Bachelors degree or higher in Finance, Accounting, Economics, Business, or a related field
- Minimum 3 years of experience in financial operations, back office, or reconciliation roles within investment banking, asset management, or brokerage environments
- Experience with reconciliation systems (ideally Calypso or similar platforms)
- Strong understanding of financial instruments (equities, bonds, derivatives, FX, etc.) and related operational processes
- Knowledge of cash, position, dividend, and interest reconciliations
- Familiarity with corporate actions processing, trade lifecycle, and security pricing
- Experience working with or supporting Middle Office and Corporate Action teams
- Ability to analyze and resolve back-office and reconciliation issues with a high degree of accuracy and urgency
- Excellent analytical and problem-solving skills, with a keen attention to detail
- Strong communication skills, both verbal and written, for effective collaboration with internal teams and stakeholders
- Ability to work under pressure and manage multiple priorities in a fast-paced environment
- Proactive mindset with a focus on process improvement and efficiency
- Comfortable working independently while also contributing to a collaborative team culture
- Willingness to learn and adapt to evolving technologies and workflows
- Fluent in English (written and spoken)
- Knowledge of Russian or Greek is a plus
What is Offered:
- Salary Range: EUR 40,000 – 60,000 gross/year (depending on qualifications and experience).
- Performance based discretionary bonus
- Hybrid working schedule (4 days from the Office and 1 day remote)
- Private health insurance (for individual & family)
- Life insurance
- Work visa sponsorship is available, if required
- Modern office in central Nicosia with onsite refreshments.
- Training & professional development opportunities (including relevant CySEC certificates)
If you are interested in this amazing job opportunity and meet the above requirements Apply Now – click on the link below. For more information email: georgia.michaelides@emeraldzebra.cy
