Emerald Zebra Recruitment on behalf of our client, a VC, which holds investments in iGaming and Fintech companies is seeking a Head of Operations to join our client’s VC team to support and lead across their portfolio companies.
We are looking for a Head of Operations to join the Cyprus office, based in Limassol.
The Role:
- Lead the Operations team covering the VC and Portfolio companies.
- Set and drive processes and procedures.
- Continuously improving processes and upskilling team members.
- Provide leadership to the team, setting KPIs and holding the employees accountable for delivery.
- Retrospective monitoring of chats and email exchanges to encourage continuous improvement.
- Oversight and accountability for agreements and documentation before they are shared externally to ensure clients receive optimal service.
- Ensuring good communication between all relevant functions.
- Continually expand the role and grow within the company.
Your Profile:
- Experience of Fintech operations (EMI or Payment Institution) or Banking.
- Experience of dealing with B2B customers, (as opposed to exclusively retail customers).
- Experience of systems such as Intercom / Jira.
- Proven experience in leading and managing a dispersed team both offices based and remote.
- Ability to adjust and adapt swiftly to varied tasks and responsibilities.
- Keen attention to detail.
What is on offer:
- Competitive salary: Circa 70,000 – 80,000 Euros per annum
- Health Insurance
- Employee Wellbeing allowance
- PTO enhancement above statutory limit
- Training and development
- Strong experienced team to work within
- Multiple group company growth opportunities
To APPLY, please forward your CV in strict confidence to Georgia Michaelides at the link. For more information email: georgia.michaelides@emeraldzebra.cy
