Head of Operations (Fintech), Hybrid, Limassol

Emerald Zebra Recruitment on behalf of our client, a VC, which holds investments in iGaming and Fintech companies is seeking a Head of Operations to join our client’s VC team to support and lead across their portfolio companies.

We are looking for a Head of Operations to join the Cyprus office, based in Limassol.


The Role:

  • Lead the Operations team covering the VC and Portfolio companies.
  • Set and drive processes and procedures.
  • Continuously improving processes and upskilling team members.
  • Provide leadership to the team, setting KPIs and holding the employees accountable for delivery.
  • Retrospective monitoring of chats and email exchanges to encourage continuous improvement.
  • Oversight and accountability for agreements and documentation before they are shared externally to ensure clients receive optimal service.
  • Ensuring good communication between all relevant functions.
  • Continually expand the role and grow within the company.


Your Profile:

  • Experience of Fintech operations (EMI or Payment Institution) or Banking.
  • Experience of dealing with B2B customers, (as opposed to exclusively retail customers).
  • Experience of systems such as Intercom / Jira.
  • Proven experience in leading and managing a dispersed team both offices based and remote.
  • Ability to adjust and adapt swiftly to varied tasks and responsibilities.
  • Keen attention to detail.


What is on offer:

  • Competitive salary: Circa 70,000 – 80,000 Euros per annum
  • Health Insurance
  • Employee Wellbeing allowance
  • PTO enhancement above statutory limit
  • Training and development
  • Strong experienced team to work within
  • Multiple group company growth opportunities

To APPLY, please forward your CV in strict confidence to Georgia Michaelides at the link.  For more information email: georgia.michaelides@emeraldzebra.cy

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