Are you a fluent English speaker with excellent communication skills? Join a leading iGaming company as they seek to hire a Customer Support Representative for their Larnaca or Limassol office.
Salary and Information:
- Salary: 1700 Euro gross/month, plus an extra amount per night shift (average 5 per month)
- Quarterly bonus of up to 400 Euro
- Working Hours: Monday to Sunday 5 shifts per week (8-hour shift) on a 24h rotation (08:00 to 16:00 or 16:00 to 00:00 or 00:00 to 08:00)
Responsibilities:
- Dealing directly with clients queries over chat system and e-mail
- Answering clients requests
- Promoting products and services to clients
- Optimize customers satisfaction
- Interacting with other departments as necessary to meet clients needs
- Maintaining professionalism in all instances
Requirements:
- Ability to work 24/7 shifts on rotation (08.00 -16.00, 16.00 – 00.00 and 00.00 – 08.00)
- Experience preferred, but not mandatory
- Excellent command of the English language
- Attention to detail
- Computer literate and proficient user of Excel
- European citizenship
While working with them enjoy these benefits:
- Medical Health Insurance
- Monetary voucher on Birthdays and other occasions and Employee Discount card
- Paid Training and opportunities for career development and team building Activities
- Lunch and daily snacks and beverages
For more information or to apply for the above opportunity, please email Margarita Savva: margarita.savva@emeraldzebra.cy
