Are you a Technical Support Associate ready for your next career challenge? Join the forefront of fintech innovation with our client, a leading payment solution provider specializing in high-risk industries. As our client expands their dynamic operations in Limassol, Cyprus, they’re seeking a dedicated Technical Support Associate to become an integral part of their fast-growing team.
If you’re passionate about technology, thrive in a high-paced environment, and want to be part of a company shaping the future of secure, cutting-edge payment solutions, this is your opportunity to make a real impact. Apply now to Emerald Zebra Recruitment, join our client and help drive success in one of the most exciting sectors in the digital economy.
How you’ll you be achieving your and the company’s success:
- Provide technical support to merchants, addressing enquiries related to payment solutions, integrations, and technical issues.
- Diagnose and troubleshoot complex technical problems, offering timely and effective solutions.
- Build and maintain relationships with clients, understanding their unique requirements and providing tailored technical support.
- Act as a liaison between clients and internal teams to address and resolve issues promptly.
- Contribute to the enhancement of internal processes and workflows for improved efficiency.
Your Profile:
- Experience in technical support in the payments industry is desirable (training will be provided).
- An understanding of API documentation and integration processes.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
What is on offer:
- Salary: EUR 36,000 gross/year depending on experience and qualifications
- Join a dynamic team in a fast-paced working environment.
- Continuous opportunity for growth and career development
- Team building activities
- Hybrid working schedule
If you are interested in this opportunity and your profile matches the one above – Apply Now – For more information email georgia.michaelides@emeraldzebra.cy
