Our client is a well-established FX Company, regulated by CySec, offering innovative investment and FinTech services to professional traders and institutions.
They are seeking to hire an experienced Payments or Funding officer to join their Funding Department in Limassol.
Responsibilities:
- Take full ownership of the team handling the daily processing of outgoing and incoming payments and process financial transactions.
- Ensures all payments are handled within internal / external rules & standards, internal / external cut off times.
- Create and maintain a culture of controls, where all critical processes are checked and measured on a daily basis.
- Oversee daily system monitoring, third party invoicing and settlements and all relevant reconciliations and EMI reporting.
- Taking ownership of internal chargeback and fraud management function.
- Together with the Head of Funding ensure resilience of processes by suggesting improvements and establishing new systems and / or relationships.
- Manage internal relationships with other operational departments including Sales, Compliance and Customer Support in relation to payments operational matters.
- Perform analysis and propose improvements to current work practices with a focus on system automation.
- Work closely with the Development team for all related payments projects as project sponsor and subject expert.
- Work closely with the compliance department to ensure adherence with all relevant laws and regulations.
- Take ownership of all related documentation including related Terms and Conditions, Internal Policies and Procedures, Internal Operational Guides and External User Guides
- Incident Management control (e.g. operational losses, process errors) including investigation, mitigation, recovery, and reporting/escalation procedures.
- Manage all PSP solutions across different countries and regulations.
- Ensure adherence to the payments related policies.
- Responding to customers’ inquiries in busy hours.
Requirements:
- 3 years of previous experience in a similar position with involvement in payments and PSPs within the financial industry or other related fields
- University degree in Accounting, Economics, Business Administration, or relevant field
- CySEC Advanced Diploma will be considered an advantage
- Preferred experience in remotely managing teams.
- Fluent in English
What they offer:
- Salary depends on experience: 36000 – 43200 EUR Gross/ Year
- Discount Card for various products and services
- Monthly benefit towards gym membership or health insurance coverage after the probation period
- 21 days annual leave
- Complimentary breakfast and lunch on specific days
- Team buildings and summer/winter corporate events
- Be part of a dynamic and creative team with a positive and friendly atmosphere
- Opportunity to build a successful career and experience professional growth within the Company
- Professional work environment
For more information or to apply for the above opportunity, please email Marie Pavlou: marie.pavlou@emeraldzebra.cy
