Player Relationship Officer

Our client is an distinguished iGaming service provider with a decade-long presence in the industry, and they are currently seeking to hire a Player Relationship Manager to join their team in Larnaca or Limassol.

Responsibilities:

  • Applying responsible gaming procedures according to regulations
  • Being vigilant while reviewing player accounts to ensure they are playing responsibly
  • Applying RG regulations in a timely manner according to internal procedures
  • Ensuring responsible gaming events are being handled
  • Expand players’ game play activity
  • Proactively contact potential players
  • Initiating players interaction over chat, e-mail and phone

Requirements:

  • Native or Fluent English
  • Able to work shifts of 5 days (Monday to Sunday shifts 08:00-16:00, 10:00-18:00, 13:00-21:00, 16:00-00:00)
  • Experience preferred but not mandatory – Gaming background will be considered as a big advantage
  • Computer literate
  • Self-motivated
  • Communication and verbal skills
  • European citizenship



While working with them enjoy these perks:

  • Salary depending on experience: 1300-1500 Euro Gross per month 
  • 21 days Annual Leave
  • Medical Health Insurance
  • Complimentary lunch
  • Team Building Activities
  • Monetary voucher on Birthdays and other occasions
  • Employee Discount card
  • Referral Bonus
  • Paid Training
  • Unlimited daily snacks and beverages
  • Opportunities for career development

For more information or to apply for the above opportunity, please email Margarita Savva: margarita.savva@emeraldzebra.cy

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