Exciting Opportunity – join a fast-growing EMI as a Compliance Onboarding Specialist at their Limassol, Cyprus office! Power Smarter, Faster Onboarding for our Client! Emerald Zebra Recruitment, on behalf of our client, a leading Venture Capital group with a dynamic portfolio related to iGaming and Fintech investments is ready to hear from you!
The Company
It is the largest company in the Group’s portfolio and one of the most trusted partners in the iGaming sector in relation to payments. It was founded in 2020 with the intent of breaking down industry specific barriers when it comes to banking. Licensed in multiple jurisdictions, process over 2bn in payments annually and boast a strong team of professionals which continues to grow year on year.
The Role
The role involves reviewing and validating documentation for account setup, user changes, currency updates, and more. You’ll verify information through online checks and sanctions/PEP screening, handle requests from partner banks, and assess client value. Strong collaboration with Commercial and Ops teams is key, as is clear communication with clients via Intercom or phone. Experience with KYB refreshes and tools like SumSub, Dow Jones, Jira, and SharePoint is ideal.
Responsibilities:
- Review and ensure that clients have submitted the correct and valid documentation for account opening, adding other users, adding or removing currencies, changing addresses, etc.
- Ensure that all the documents that are provided correspond to one another and relate to the same entity and to the relevant Directors and Officers.
- Undertaking independent online searches to verify the veracity of the information provided such as websites, addresses, individuals. Sanctions and PEP screening.
- Close collaboration with the Commercial and cross-Ops teams
- Evaluating if its a value or no value client as currently there is an initiative to onboard value clients, an evaluation needs to be made from the documentation to determine if the client will be of value.
- Experience with KYB refresh flows
- Client communication via Intercom to clarify any points that need clarification on the back of either the onboarding exercise or the KYB. Possibility to get on the phone as well if the client structure is particularly complex and warrants explanation over telephone.
- Request for information from partner banks in relation to a particular transaction.
- Familiarity with the following tools: SumSub, Dow Jones, Jira, SharePoint, etc.
Your Profile
You are a detail-oriented professional with a strong understanding of client onboarding and KYB processes. You have experience reviewing and validating a range of documentation related to account setup, user and currency changes, and company information updates. Skilled in conducting independent verifications, including sanctions and PEP screening. You are comfortable communicating directly with clients via Intercom or phone, especially when navigating complex corporate structures and work effectively with cross-functional teams. Familiarity with tools like SumSub, Dow Jones, Jira, and SharePoint is essential, along with the ability to assess client value as part of a broader onboarding strategy.
Requirements
- 2+ years of experience in a compliance, onboarding, or financial services role with a strong focus on KYB and regulatory requirements.
- Familiarity with onboarding workflows and KYB refresh cycles in a regulated environment.
- Strong analytical skills and high attention to detail.
- Effective written and verbal communication skills in English, including experience with client-facing correspondence.
- Ability to manage competing priorities in a fast-paced environment.
- Proven experience conducting due diligence and online investigations.
- Comfortable using compliance and workflow tools such as SumSub, Dow Jones, Jira, and SharePoint.
- Strong understanding of global KYC/KYB, AML and sanctions frameworks.
What is on offer?
- Salary: Circa EUR 35,000 gross/year
- Discretionary Performance Bonus
- Training and development
- Strong experienced team to work with
- Multiple growth opportunities
If you are interested in this job opportunity and your profile matches the above Apply Now by visiting the link below. For more information email: georgia.michaelides@emeraldzebra.cy
