Back Office Agent

A cutting-edge fintech startup, regulated by CySec, is seeking a Back Office/KYC Agent to join their team in Limassol.

In this role, you’ll be responsible for processing transfers, ensuring payment gateways run smoothly, and maintaining compliance with KYC regulations.

Main duties and responsibilities

  • Process incoming/outgoing transfers against approved supporting documentation.
  • Investigate discrepancies and collaborate with other departments
  • Perform other ad-hoc duties as per management’s request to ensure smooth operations.
  • Ensuring that all Payment Gateways are online and working properly
  • Ensure that all necessary documentation is collected and update the Company’s software about the collection of these documents.
  • Thoroughly review and analyze customer application documents to ensure compliance with KYC regulations.

Main requirements:

  • At least 1 year of experience in financial firms
  • Knowledge of CySEC and European AML regulations
  • Holder of CySEC certification
  • Excellent command of the English language
  • Ability to work under pressure and meet daily deadlines;
  • Attention to detail and procedures;
  • Professionalism, integrity, and trustworthiness

Information:

  • Salary range, depending on experience and qualifications: 1700-2000 Gross per month.
  • Working Hours: Monday to Friday 9-6.

For more information or to apply for the above opportunity, please email Margarita Savva: margarita.savva@emeraldzebra.cy.

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