As the Customer Success Agent, your role centers around overseeing the interactions between the company and its clients. Your main objective is to guarantee client satisfaction by addressing their requirements and elevating their overall engagement with the company’s products or services.This multifaceted role entails a blend of customer support, relationship management, and strategic planning to cultivate strong and lasting partnerships.

As a Guest Relations Manager, your role would be to greet clients as they arrive, coordinate their check-ins to assigned rooms and informing them about the hotels facilities.You will also make sure our front-desk staff, including Receptionists and Concierges offer exceptional customer service and provide memorable hospitality experiences for their guests.If you have previous hospitality experience and are familiar with hotel procedures, like bookings, luggage collection, storage and check-in/check-out processes,…