As a Customer Engagement Coordinator, your pivotal role will involve providing essential support to the customer success team.You will be responsible for efficiently managing operational tasks, enhancing customer engagement processes, and ensuring the seamless and successful delivery of our services to our valued clients.

As the Customer Care Agent, your role centers around overseeing the interactions between the company and its clients. Your main objective is to guarantee client satisfaction by addressing their requirements and elevating their overall engagement with the company’s products or services.This multifaceted role entails a blend of customer support, relationship management, and strategic planning to cultivate strong and lasting partnerships.

The Customer Support Department is responsible to interact with customers to provide and process information regarding enquiries, problems and information needed by the customers. The Customer Support Department provides and delivers professional, helpful, high quality service and assistance by the customers.