Our client is a pioneering Information and Communication Technologies company that is one of the largest Cisco partners in Cyprus. They are currently seeking a skilled and experienced all-rounder Systems/Network engineer to be based in Larnaca or Limassol.
Duties/Responsibilities:
- Design, implement and manage enterprise IT solutions involving servers, storage, networks, virtualization and cloud technologies.
- Manage assigned projects ensuring high quality and timely delivery.
- Identify, troubleshoot and resolve problems and proactively work towards the improvement of designs, processes and systems as well as the automation of frequent tasks/activities.
- Contribute to technical lifecycle projects such as equipment software/firmware upgrades, patch management and equipment replacements/upgrades.
- Provide 2nd level local and remote support to customers using the companys ticketing support system to effectively keep track, resolve and further escalate issues inline the companys SLAs
- Ensure adherence to required/committed service levels in terms of availability, reliability, security and scalability as well as corporate and industry standards.
- Engage in pre-sales activities, aiding with technical design and scoping of professional services, and presenting solutions to clients.
- Prepare/maintain technical documentation and participate in relevant audits/assessments.
- Fulfil any other duties relevant to the role assigned by the companys management.
Qualifications / Experience Required:
- University/college degree in Computer Science, Engineering or relevant subject
- At least 5 years working experience in a similar position
- Extensive experience working with Microsoft on-premises and cloud technologies such as Hyper-V, Windows Server 2016 or newer (Active Directory, GPOs, DHCP, WSUS), Office 365, etc.
- Excellent knowledge/prior experience of troubleshooting networking protocols and technologies (TCP/IP, DNS, DHCP, routing, VLANs, QoS and other key mainstream protocols), at least to Cisco CCNA level.
- Excellent knowledge of VMWare virtualization technologies including ESXi, vCenter and ideally, VDI as well as Veeam availability and monitoring solutions
- Strong knowledge of Linux and hosting technologies e.g. Apache, MySQL, Postfix, Dovecot etc.
- Experience/knowledge of Cisco Unified Communications solutions and VoIP in general will be considered an advantage
- Previous experience with SAN storage technologies, security products/solutions and network monitoring solutions will be considered an advantage
- Active certifications in any of the required technology areas will be considered as an advantage
Personal characteristics and other skills required:
- Good interpersonal and communicational skills in English, both verbal and written.
- Multi-tasker with the ability to work under pressure to meet deadlines while handling multiple priorities and without compromising quality of work and service levels.
- Team player.
- Strong analytical thinking and excellent problem-solving capabilities.
Info:
- Salary range, depending on experience: 30K to 42K Gross/Year.
- Annual bonus, based on personal and corporate targets.
- A team that values innovation, customer satisfaction and employee growth
- Enjoy a collaborative and supportive work environment.
For more information or to apply for the above opportunity, please email Margarita Savva: margarita.savva@emeraldzebra.cy