Systems/Network Engineer

Our client is a pioneering Information and Communication Technologies company that is one of the largest Cisco partners in Cyprus. They are currently seeking a skilled and experienced all-rounder Systems/Network engineer to be based in Larnaca or Limassol.

Duties/Responsibilities:

  • Design, implement and manage enterprise IT solutions involving servers, storage, networks, virtualization and cloud technologies.
  • Manage assigned projects ensuring high quality and timely delivery.
  • Identify, troubleshoot and resolve problems and proactively work towards the improvement of designs, processes and systems as well as the automation of frequent tasks/activities.
  • Contribute to technical lifecycle projects such as equipment software/firmware upgrades, patch management and equipment replacements/upgrades.
  • Provide 2nd level local and remote support to customers using the companys ticketing support system to effectively keep track, resolve and further escalate issues inline the companys SLAs
  • Ensure adherence to required/committed service levels in terms of availability, reliability, security and scalability as well as corporate and industry standards.
  • Engage in pre-sales activities, aiding with technical design and scoping of professional services, and presenting solutions to clients.
  • Prepare/maintain technical documentation and participate in relevant audits/assessments.
  • Fulfil any other duties relevant to the role assigned by the companys management.

Qualifications / Experience Required:

  • University/college degree in Computer Science, Engineering or relevant subject
  • At least 5 years working experience in a similar position
  • Extensive experience working with Microsoft on-premises and cloud technologies such as Hyper-V, Windows Server 2016 or newer (Active Directory, GPOs, DHCP, WSUS), Office 365, etc.
  • Excellent knowledge/prior experience of troubleshooting networking protocols and technologies (TCP/IP, DNS, DHCP, routing, VLANs, QoS and other key mainstream protocols), at least to Cisco CCNA level.
  • Excellent knowledge of VMWare virtualization technologies including ESXi, vCenter and ideally, VDI as well as Veeam availability and monitoring solutions
  • Strong knowledge of Linux and hosting technologies e.g. Apache, MySQL, Postfix, Dovecot etc.
  • Experience/knowledge of Cisco Unified Communications solutions and VoIP in general will be considered an advantage
  • Previous experience with SAN storage technologies, security products/solutions and network monitoring solutions will be considered an advantage
  • Active certifications in any of the required technology areas will be considered as an advantage

Personal characteristics and other skills required:

  • Good interpersonal and communicational skills in English, both verbal and written.
  • Multi-tasker with the ability to work under pressure to meet deadlines while handling multiple priorities and without compromising quality of work and service levels.
  • Team player.
  • Strong analytical thinking and excellent problem-solving capabilities.

Info/Benefits:

  • Salary range, depending on experience: 30K to 42K Gross/Year.
  • Annual bonus, based on personal and corporate targets
  • Working hours: Monday to Friday 9am to 6pm, Afternoon off on every second Friday
  • Hybrid Working (after completion of probation period)
  • A team that values innovation, customer satisfaction and employee growth
  • Enjoy a collaborative and supportive work environment

For more information or to apply for the above opportunity, please email Margarita Savva: margarita.savva@emeraldzebra.cy

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