Senior Operations Engineer - Trade Support, FinTech

Is a firm with the believe that financial opportunities can unlock potential for everyone, everywhere and with a mission to deliver accessible online trading products around the world through education and accessibility an attractive employer for you? Join our client, a pioneering FinTech
firm and world-class provider of multi-asset FinTech products from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, they provide clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East and Africa.

Our client’s Trading Operations Center (TOC) in Limassol, Cyprus would like to welcome a dynamic and engaged Senior Operations Engineer -Trade Support. Join the TOC team and see yourself working in an established position with its primary objective being to ensure smooth operations and effective L1 and L2 support to the team and B2B clients globally.


  • Support all users 1st line, 2nd line, and some 3rd
    line requests locally and globally
  • Manage, maintain and support MT4, MT5, Prime XM Xcore, OneZero Hub configurations
  • Monitor daily trading activities such as rejections, latency, NOPs, and slippage
  • Monitor trading platform related logs, and identify and resolve any potential issues
  • Conduct end-to-end trade investigations
  • Complete periodic tasks, such as pre-market opening checks
  • Cooperate with Trading and Trade ops to ensure the correctness of the trading flow
  • Manage tickets and requests in a timely manner considering the business sensitivity and urgency


  • Bachelors degree in Computer Science, Information Technology or any other related discipline
  • 5+ years of professional experience, of which minimum 2 years in a busy trade/application support in a 24/5 environment
  • Knowledge of Bridge Providers/FIX Engine, PrimeXM, OneZero
  • Trading Platform/Admin/Manager Experience: MT4, MT5
  • Knowledge of the FX and CFD industry
  • Robust skill level in MS Office
  • Robust skill level in FIX API and FIX protocol
  • Database/SQL query/scripting experience is a plus
  • Equities/Options and Crypto knowledge is a plus
  • Quick learner and eager to grow professionally
  • Good business understanding of trading, liquidity, aggregation and execution
  • Excellent analytical and logical thinking skillsets
  • Great team player with ability to work unsupervised
  • Comfortable working in a fast-paced environment and able to multitask


Each of our clients offices has its special perks; be it no ties, free lunches, charity events, or a hybrid work policy but whenever you walk into one of their offices, for sure you will see a friendly face.

The benefits you can expect include:

  • Competitive salary package
  • Performance-based bonus
  • Medical insurance coverage for employees and family members
  • Smart working options
  • Employee wellness initiatives
  • Personalized career development
  • Company lunch in the office
  • Regular company events

With energy, drive, and imagination, there is no limit to where your career can go with this firm. With a diverse workforce and geographical spread of offices, they strongly support career development initiatives as well as provide a range of opportunities for professional and life experiences.

To apply for the Senior Operations Engineer – Trade Support job opportunity in Limassol, Cyprus please send your CV to

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