An industry-leading iGaming Service provider is seeking to hire a Customer Support Representative to join their team in Limassol.
The Company is in the market for 10 years and offers solutions for casinos and sports for the online gaming industry, including Operations, CRM, Gambling licenses, Platform, Player Management, Payment Processing, and Customer Care services, to help maximize the success of their clients brands.
Responsibilities:
- Dealing directly with clients queries over chat system, e-mail and phone
- Answering clients requests
- Promoting products and services to clients
- Optimize customers satisfaction
- Interacting with other departments as necessary to meet clients needs
- Maintaining professionalism in all instances
Requirements:
- Able to work 24/7 shifts on rotation; (08.00 16.00, 16.00 00.00, 00.00 08.00)
- Experience preferred but not mandatory
- Excellent command of the English language
- Attention to detail and quality of work
- Computer literate and proficient user of Excel
- European citizenship
Company Benefits:
- 21 days annual leave
- Group Medical Plan
- Career development
- Complimentary lunch
- Team Building Activities
For more information or to apply, please send your CV via email to Marie Pavlou: marie.pavlou@emeraldzebra.cy
