Our client, a leading FinTech company offering online businesses access to multi-currency IBAN accounts, global payment acceptance and digital disbursement solutions is seeking an Account Manager (English/German) to join their team of professionals in Limassol, Cyprus. Are you passionate about providing the best client experience and working with clients in the B2B sector in the Payments industry, have relevant experience and looking to progress your career then apply now!
Key Responsibilities:
- Acting as a single point of contact for the clients and facilitating dialogue between them and different departments (operations or compliance)
- Understanding client needs and the challenges they face, create fees offers and negotiate service terms and conditions
- Advising clients regarding products and services
- Assisting with onboarding, ensuring that the opening process is completed quickly and contributing to a positive client experience
- Achieving set targets and establish sustainable client relations
- Maintaining and updating the CRM
Your Profile:
- Passionate about providing the best client experience
- Possess a dedicated, motivated, and confident personality
- Have previous experience dealing with clients in the B2B sector
- Completed commercial education with experience in the finance and payments sector
- Strategic and analytical thinker
- Driven by personal achievements and accomplishments, and eager to exceed targets
- Ability to prioritize your own workload and work with minimum supervision
Requirements:
- Experience in the finance and payments industry
- 2-3 years of experience in a client onboarding/client success role
- Higher education in Business Management, Economics or related field would be advantageous
- Excellent written and verbal communication skills in English, with the ability to convey complex information in a clear and understandable way for the audience
- Fluency in German at a professional level is desired but not mandatory
What is offered:
- A unique opportunity to participate in growing a FinTech company aiming to disrupt the banking sector
- Attractive salary based on experience
- Hybrid work model
- Modern workplace in the heart of Limassol with all necessary equipment
- Unique, friendly & multicultural working environment with many opportunities for career growth and personal development
- Several weeks of structured induction with individual training on the company’s products from your personal mentor
If you are interested and meet the requirements apply now!
For more information, please contact georgia.michaelides@emeraldzebra.cy
